As girdles/fajas are considered intimate items, we regret to inform our esteemed customers that WE DO NOT OFFER EXCHANGES OR REFUNDS. We kindly urge our customers to meticulously confirm their sizes before finalizing their orders and purchases.
Our company strictly adheres to a no-return and no-refund policy without exception. However, in cases of damaged zippers or fabric perforations (fabric weave defects), our policies for exchanges or repairs under warranty come into effect. Zippers are covered by a 5-day warranty, while other defects are subject to a maximum warranty period of 24 hours for verification of imperfections.
Merchandise Policy:
Exchanges or repairs for our garments under warranty are applicable specifically for instances involving damaged zippers or fabric perforations (fabric weave defects). Zippers are warranted for 10 days, and other defects are subject to a maximum warranty period of 24 hours for imperfection verifications.
Cancellations:
Should you wish to cancel an order after it has been placed, a $15 cancellation fee will be incurred. If the order has already been shipped, it must be returned unopened in order to facilitate a refund.
Allergies or Medical Conditions:
It is important to note that some of our products contain latex and silicone. Should you experience an allergic reaction, please discontinue use and consult a medical professional. However, it is the responsibility of the customer to be aware of any allergies prior to ordering our products, as we are unable to accommodate changes after use.
Data Privacy Policy:
At UNIQUE SHAPEWEAR, we commit to utilizing the information provided by our customers solely for the purpose of conducting normal customer-supplier relations and facilitating business transactions. We uphold the confidentiality of our databases in accordance with applicable laws and do not share or sell this information.
1. Use of Cookies:
Certain pages on our website utilize cookies, small data files stored on users' computers, to save personalized content preferences from initial visits and control access to restricted areas. All cookie data is encrypted and automatically destroyed after a specified time, posing no threat to security or privacy.
2. Data Protection:
UNIQUE SHAPEWEAR prioritizes the security and confidentiality of customer data. We ensure that data provided by our users is kept confidential and is never transferred to third parties. Only the logistics company responsible for order delivery/shipment and the bank handling financial transactions have access to this data, solely for the purpose of fulfilling their respective roles.
3. Recommendations and Precautions:
We advise users to take the following precautions:
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